Solutions with your own device (computer, smartphone, iPad, ...)
The network is optimized for outdoor use.
You will probably not have a good speed or connection indoor.
While the network is monitored 24/24, it is a common situation on the island of Lanzarote that there are downtime moments in internet traffic.
When you are in Charco del Palo, you'll be able to connect your computer to our network.
The network is called Charco_del_Palo_WIFI.
As soon as you are connected to the network, you try to visit any webpage and you'll be redirected to our login-page.
On this page you can buy access and/or enter your passcode. There is also a 'help' button in 4 languages.

ENG: If you continue to browse the internet through the use of this hotspot you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern JMA Internet Solutions' relationship with you in relation to this internet access portal.
NED: Indien u verder surft op het internet, gebruik makend van onze hotspot service, verklaart u zich akkoord en verbindt u zich tot onderstaande 'Standard Terms and Conditions of Use' (Engels) die, samen met onze 'Privacy policy' (Engels) de overeenkomst uitmaken van JMA Internet Solutions met u met betrekking tot het gebruik van deze internet hotspot toegang.
FRA: Si vous continuez à naviguer sur Internet grâce à l'utilisation de ce service, vous acceptez de respecter et d'être lié par les termes suivants et conditions d'utilisation = 'Standard Terms and Conditions of Use' (Anglais) et 'Privacy policy' (Anglais), qui, avec notre politique de confidentialité régissant la relation JMA Internet Solutions avec vous par rapport à cette service accès à l'Internet.
DUI: Sie können den Service nur nutzen, wenn Sie sich bei jedem Zugang ausdrücklich mit den 'Standard Terms and Conditions of Use' (Englisch) und 'Privacy policy' (Englisch) einverstanden erklären. Bitte lesen Sie dieses Dokument sorgfältig durch, bevor Sie den Service nutzen. Mit Ihrer Zustimmung zu diesen Nutzungsbedingungen und dem Zugriff auf den Service erklären Sie ausdrücklich, dass Sie volljährig sind und dass Sie diese Vereinbarung vollständig gelesen und verstanden haben und an diese gebunden sind. In jedem Fall sind Sie durch die Inanspruchnahme des Service an die Nutzungsbedingungen gebunden. Greifen Sie nicht auf den Service zu, wenn Sie nicht mit allen Teilen der Vereinbarung einverstanden sind.
Standard Terms and Conditions of Use
All users must read, agree with and accept all of the terms and conditions contained in this notice before using the JMA Internet Solutions wifi service (“the Service”).
We may revise these terms and conditions from time-to-time without notice. Therefore, you should carefully review these terms and conditions each time you use the Service.
1. We do not provide any warranties that the Service is delay free, undisrupted, secure, fault-free, continuous or free from malicious software such as computer viruses.
2. You acknowledge that:
(i) the Service provides unencrypted wireless access to the Internet;
(ii) you are solely responsible for the security of your system and any transmissions you make or receive; and
(iii) you understand the risks of unencrypted access to the Internet and will take any necessary security precautions, including but not limited to, encrypting confidential transmissions, backing up any data and protecting your system with a firewall and robust user authentication.
3. You must not use the Service in any manner which:
a) introduces any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
b) breaks any law or infringes another person’s rights;
c) exposes us or our suppliers to liability;
d) in any way which damages, interferes with or interrupts the Service, or any telecommunications network, equipment, or facilities required to supply the Service;
e) in any way damages any property or injures or kills any person;
f) transmits, publishes or communicates material which is defamatory, offensive, abusive, indecent, menacing or unwanted;
g) involves any attempt to access any data or system which you are not authorised to access; or
h) transmits “junk mail”, “chain letters”, or unsolicited mass mailing, instant messaging, “spimming”, or “spamming”.
4. You acknowledge we may be required by law to intercept communications over the Service and may also monitor your usage of the Service and communications sent over it.
5. You agree that we are not required to make any Internet services available, and may revoke or limit your access to this Service at any time for any reason or no reason with or without notice including if you are in breach of these terms and conditions or we reasonably believe that there is a risk of loss or damage to us or a third party if we do not revoke or limit your access.
6. Access to the Service is provided without any warranties, express or implied, including without limitation implied warranties of merchantability or fitness for a particular purpose, except where prohibited by law, we shall not be liable for any direct, indirect, special, consequential, punitive or incidental damages including without limitation, lost profits or revenues, costs of replacement goods or loss or damage to data arising out of or related to your access (or non-access) to the Service.
7. You agree to indemnify us for any loss or damage we may suffer as a result of any breach of these terms by you or your negligent act in connection with the use of the Service.
8. These terms are governed by the Spanish law and are subject to the jurisdiction of the Courts and Tribunals of Barcelona and you agree to submit to the non-exclusive jurisdiction of the courts of that State.
9. In these terms:
- ‘you’ or ‘your’ includes but is not limited to an authorised user of the Networking Service.
- ‘we’, ‘our’ or ‘us’ means JMA Internet Solutions.
- ‘the Service’ means the wireless internet network operated by us for our customers.
JMA Internet Solutions provides measures to protect your information. We also recommend that you have up-to-date anti-virus installed onto your internet connected devices plus the use of a firewall.
Privacy Policy
This document (“Privacy Policy”) sets out the privacy practices of JMA Internet Solutions HOTSPOT. This Privacy Policy is in addition to and should be read in conjunction with the terms and conditions which govern the use of any product or service provided by JMA Internet Solutions HOTSPOT.
JMA Internet Solutions recognises the importance of protecting an individual’s privacy. We know that individuals may be concerned about what JMA Internet Solutions does with personal information provided to JMA Internet Solutions. JMA Internet Solutions will take all reasonable steps to ensure that an individual’s personal information is protected from misuse or unauthorised disclosure.
Types of Information Held
JMA Internet Solutions may hold the following types of information about individuals:
name, address and contact details (including email address);
service usage records;
billing statements; and
communications between any individual and JMA Internet Solutions.
Use
JMA Internet Solutions uses personal information for the ordinary operation of its business including:
to identify an individual;
to assist customers to use JMA Internet Solutions's products and services;
informing Customers of changes to JMA Internet Solutions's products and services; and
to conduct appropriate checks regarding the provision of the products and services to a customer.
Disclosure
JMA Internet Solutions may use or disclose personal information about an individual to the extent:
indicated at the time of supply of the information to JMA Internet Solutions;
required to provide customers or an individual with products or services as requested;
required for the ordinary operation of JMA Internet Solutions’s website or business (e.g. to inform customers about JMA Internet Solutions's activities, products and services.)
as required by law.
JMA Internet Solutions will not use or disclose any information about an individual for purposes other than those listed above without first obtaining the individual’s consent, other than where the use of disclosure is permitted by law.
Access to information
An individual may request access, changes and updates to any personal information JMA Internet Solutions hold about that individual at any time. Where any individual wishes to access their personal information held by JMA Internet Solutions or has any complaints regarding JMA Internet Solutions’s treatment of the individual’s personal information, then please email JMA Internet Solutions Customer Service at jma@jma.be providing name and email address, and details of the request or complaint.
General
JMA Internet Solutions may change this policy from time to time. Although JMA Internet Solutions intends to observe this policy at all times, it is not legally binding on JMA Internet Solutions in any way. From time to time JMA Internet Solutions may regard it as necessary or desirable to act outside the policy. JMA Internet Solutions may do so, subject only to any statutory rights an individual has under the applicable legislation.
JMA Internet Solutions S.L.
Avenida Calle Paloma 14
35543 Charco del Palo Lanzarote